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Hosting & E-Commerce FAQ's

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  1. Do you monitor the content of your customer's websites?

  2. What is hosting?

  3. What do I need to put up a website?

  4. How do I build my website?

  5. What is index.html?

  6. Does ITS Group Information Technology support Microsoft FrontPage?

  7. How do I upload my website so it shows up on the Internet?

  8. What is FTP?

  9. Where can I find FTP software?

  10. What if I registered my domain through another company? Can I still buy an ITS Group Information Technology hosting account?

  11. What is Disk Space?

  12. What is Monthly Data Transfer?

  13. Do I have to change my IP address when editing my name servers?

1. Do you monitor the content of your customer's websites?

No, ITS Group Information Technology does not monitor the customer's website. Therefore, you are fully responsible for your website's content.

2. What is hosting?
Hosting is storage space provided on a server specially designed for websites. In order to have a website, you will need to upload your website to the server. ITS Group Information Technology offers several competitive hosting plans.

3. What do I need to put up a website?
You need three things to put up a website:
A domain. The address where people can find your website.
A hosting account. Space provided on a computer that can be accessed by other computers.
Your webpages. You can create webpages with a program such as Microsoft Frontpage or Macromedia Dreamweaver, or write your pages in HTML in a text editor like Notepad. Your website will appear when you upload your webpages to your hosting account. You need at least an index.html page, which is the default page that appears when someone types your domain into a browser.

4. How do I build my website?
Please contact us sales@ITsGroup.org we have a plan just right for you. Our team of website designers are second to none.

5. What is index.html?
Index.html is the name of the file that is saved as your front or default home page. This is what you see when you go to for ex: http://www.yourwebsite.com. You need to have an index.html page in order for your website to appear on the Internet.

6. Does ITS Group Information Technology support Microsoft FrontPage?
ITS Group Information Technology. installs the necessary extensions for you to use FrontPage. These extensions are needed to enable you to publish your site with FrontPage, and to run the tools supported by FrontPage: WebBots, ToDo Lists and the FrontPage/Explorer interface.

7. How do I upload my website so it shows up on the Internet?
You can upload your website using FTP software. FTP stands for file transfer protocol, which is an application that allows you to transfer your files to your web site. Think of it as simply copying files from your computer to ours. You may also upload your files by using the built-in File Manager that comes with your ITS Group Information Technology hosting account.

8. What is FTP?
FTP stands for file transfer protocol, which is an application that allows you to transfer your files to your web site.

9. Where can I find FTP software?
Here are some helpful links:
www.tucows.com
www.ipswitch.com

10. What if I registered my domain through another company? Can I still buy a ITS Group Information Technology  hosting account?
Sure, no problem! You will have to change the DNS information for your domain, which is a simple process. Just contact your registrar and change the name servers associated with your domain to our name servers:

Primary name server: NS1.OILFIELDDIRCTORY.COM -- IP: 216.194.102.226
Secondary name server: NS2.OILFIELDDIRCTORY.COM -- IP: 216.194.102.126

Once you have changed your name servers, please allow 24-48 hours for those changes to take effect throughout the 'Net.

11. What is Disk Space?
Disk space is the amount of hard drive space available for storing your web site and files on our servers.

12. What is Monthly Data Transfer?
Whenever someone visits your site, data is sent from our servers to your visitor's system. This data include web pages, images, sound files, programs, compressed files, or anything else on your web site that can be downloaded or viewed by visitors. Each ITS Group Information Technology hosting plan includes generous data transfer limits. Choose the plan that is best for your needs based on the content of and traffic to your website.

13. Do I have to change my IP address when editing my name servers?
No. Our system will automatically resolve your IP addresses once the name servers are edited. 

Go Back  If you have any questions: support@ITsGroup.org or Phone 1-780-701-7282.

 

 

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